The Communications Division is comprised of Central Dispatch Services, Systems Management and Records. These sections are responsible for:
- Record keeping
- Computer Aided Dispatch
- Communication management
The Police Department has two radio consoles, and the Box Butte County Sheriff's Office has one. While the Box Butte County Sheriff's Office is a different agency, the proximity of their respective offices allows the city and county dispatchers to be able to work closely together, as well as with the Nebraska State Patrol as needed.
The dispatchers presently have eight frequencies that they actively listen to, as well as monitoring an additional three when necessary. Dispatchers are responsible for dispatching calls for service, and monitoring the emergency personnel actions for at least eight different agencies within the County of Box Butte. The dispatch center also has the E-911 system, in which we monitor four lines while at our consoles. In addition to the receipt of 911 calls, Box Butte County is one of the very few counties in the state of Nebraska that is able to receive text messages through the 911 line.
The records section is handled by dispatchers as additional duties. These responsibilities include:
- Maintaining records
- Taking messages
- Disseminating reports to courts
- Answering administrative lines
- Assisting citizens who come to the law enforcement center
These employees play an invaluable role in the day to day operations of the Alliance Police Department and their community contacts. The data entry in the computer could make the difference while providing essential information to the officers who are actively working in the field.