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Utility Customer Service
Utility Customer Service
Randy Waggener
Finance Director

324 Laramie
P.O. Box D
Alliance, NE  69301

Ph: (308) 762-5400
Ph: (308) 762-5075
Fx: (308) 762-3778

8:00 am - 5:00 pm
Monday - Friday
Utility Customer Service is responsible for billing and collection of water, electric, sanitary sewer and refuse charges.

In addition, the Utility Customer Service staff:
  • Provides customer history reports
  • Maintains load management contracts and security light agreements
  • Tracks service deposits and refunds
  • Prepares work and maintenance orders for such items as new connections, disconnections and service requests

The office is located in the southwest corner of the Municipal Building at 324 Laramie with ADA access for other City meetings.